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NEW QUESTION # 152
After a recent mobile OS upgrade to a smartphone, a user attempts to access their corporate email, but the application does not open. A technician restarts the smartphone, but the issue persists. Which of the following is the most likely way to resolve the issue?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Mobile OS updates can sometimes cause compatibility issues with specific apps, including corporate email clients. The most likely resolution is to check for and apply an update to the affected application, especially if it hasn't been updated to support the latest OS version.
B). Registering with MDM might be required for access but wouldn't address app crashes due to incompatibility.
C). A third-party client might help, but it's not the best first step if the default app is expected to work.
D). Clearing the cache can help resolve some minor issues, but updating the app directly addresses compatibility concerns.
Reference:
CompTIA A+ 220-1102 Objective 3.3: Troubleshoot mobile OS and application issues.
Study Guide Section: App compatibility and mobile software updates
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NEW QUESTION # 153
A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Ransomware is a type of malware that encrypts the user's files and demands a payment (ransom) for the decryption key. When a user receives a message stating that their files are encrypted and cannot be accessed, ransomware is the most likely cause. The attacker's goal is to hold the data hostage until the victim pays to restore access.
A: Keylogger records keystrokes and doesn't encrypt files.
C: Phishing is a social engineering tactic to gather credentials, not to encrypt data.
D: Cryptominer uses system resources to mine cryptocurrency, not encrypt files.
Reference:
CompTIA A+ 220-1102 Objective 2.3: Compare and contrast common types of malware and threats.
Study Guide Section: Ransomware behavior and user impact
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NEW QUESTION # 154
Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.
INSTRUCTIONS
Quarantine and configure the appropriate device(s) so that the users' audio issues are resolved using best practice procedures.
Multiple devices may be selected for quarantine.
Click on a host or server to configure services.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Answer:
Explanation:
Host 2, Host 3, Host 4 , Host 5 ,Host 6, Host 7, Host 8 , Media Server - Stop All unwanted and malicious service (Persistance.j1zpxn Installer Service) from all the listed host and Media servers Refer screenshot below on the required service started/stopped on host2, same service to be started and stopped across all host servers.
A screenshot of a computer AI-generated content may be incorrect.
A screenshot of a computer AI-generated content may be incorrect.
ย
NEW QUESTION # 155
Various alerts on a user's Windows 11 laptop are continually interrupting the user during videoconference calls. Which of the following should a support technician recommend to best solve the issue?
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Windows 11 features a"Do Not Disturb"mode under Notification settings, which is designed to suppress interruptions during tasks like videoconferencing.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Windows 11 introduces Do Not Disturb and Focus Assist under notification settings, enabling users to mute alerts during presentations or calls."
ย
NEW QUESTION # 156
A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:
Battery charge: 25%
Battery health: 90%
Hotspot: On
Mobile reception: |||
Roaming: Off
Used space: 63.76GB/64GB
Which of the following is the cause of the issue?
Answer: E
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
When an iOS device approaches full storage capacity, performance can be significantly impacted. iOS requires a buffer of free space to perform background processes efficiently.
From theAll-in-One Exam Guide:
"iOS devices need several gigabytes of free space to maintain optimal performance. Near-full storage can cause sluggish operation and failures in updates or background tasks."
ย
NEW QUESTION # 157
......
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